List your Space

For questions regarding the listing of your space, please click here.
On this page you may also consult Pam, our AI assistant.
Pam has full knowledge of Roomeo and is available 24/7.

Booking through Roomeo

For questions regarding a booking made through Roomeo, please contact your host.
Roomeo is fully automated to enable the best prices for accommodation.
After booking we send you the contact details of the host.

Kindly note that we are therefore not able to respond to
questions regarding a booking made through Roomeo.

General Enquiries

For general enquiries please email us at [email protected].

Single Point of Contact

Our Single Point of Contact per DSA Article 11
for regulators and users is: [email protected].
Our team will respond to you within 48 hours.

Report Illegal Content

To report illegal content per DSA Article 16,
email us 1) the listing URL, 2) why it is illegal,
3) your name and email, to [email protected].
Our team will review your report within 48 hours.

Submit a Complaint

To submit a complaint per DSA Article 17,
email us 1) your property ID, 2) decision details,
3) why you disagree, to [email protected]
within 6 months after the decision was made.
Our team will respond to you within 7 days.

DSA refers to the EU Digital Services Act.